Master Baking From Your Kitchen

1. Service Agreement

By enrolling in TrustyBaking.live classes, you agree to participate in our live, interactive baking education platform. Our services include real-time instruction, recorded class access, recipe materials, and community features.

2. Class Participation

Students are expected to participate respectfully in live classes. You agree to maintain appropriate conduct during interactive sessions and respect fellow participants and instructors.

3. Payment and Refunds

All class fees are due upon enrollment. We offer a 14-day satisfaction guarantee for first-time students. Refunds are processed within 5-7 business days.

4. Intellectual Property

All recipes, techniques, and instructional materials are proprietary to TrustyBaking.live and our instructors. Personal use is permitted, but commercial reproduction requires written permission.

5. Technical Requirements

Students must have reliable internet connection and basic kitchen equipment. We provide equipment lists prior to class enrollment.

6. Limitation of Liability

TrustyBaking.live is not responsible for kitchen accidents, ingredient allergies, or technical difficulties during classes. Students participate at their own risk.

7. Modifications

We reserve the right to update these terms with notice to enrolled students. Continued use of services constitutes acceptance of revised terms.

Information We Collect

We collect personal information including name, email, phone number, and payment details for class enrollment and communication purposes. We also collect usage data to improve our platform and services.

How We Use Your Information

• Processing class enrollments and payments
• Communicating about classes and schedules
• Providing customer support and technical assistance
• Improving our educational platform and services
• Sending promotional communications (with consent)

Information Sharing

We do not sell personal information to third parties. We share data only with trusted service providers who help operate our platform (payment processors, email services, hosting providers) under strict confidentiality agreements.

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

Your Rights

You have the right to access, update, or delete your personal information. You can unsubscribe from marketing communications at any time and request data portability.

Cookie Usage

We use essential cookies for platform functionality and optional cookies for analytics and personalization. You can control cookie preferences through our cookie consent manager.

Contact Information

For privacy-related questions or requests, contact us at [email protected] or use the contact information in our footer.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality, login sessions, and security features
• Performance Cookies: Help us understand how visitors interact with our site to improve user experience
• Functional Cookies: Remember your preferences and personalization settings
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Cookie Management

You can control cookie preferences through our consent banner or your browser settings. Disabling certain cookies may limit website functionality.

Third-Party Cookies

We use trusted third-party services (Google Analytics, payment processors) that may set their own cookies. These are governed by their respective privacy policies.

Cookie Retention

Cookies are retained for different periods based on their purpose, typically ranging from session-only to up to 2 years for preference cookies.

Updates to This Policy

We may update this cookie policy periodically. Changes will be reflected on this page with an updated revision date.

Digital Millennium Copyright Act Notice

TrustyBaking.live respects intellectual property rights and responds to valid DMCA takedown notices for alleged copyright infringement.

Filing a DMCA Notice

If you believe your copyrighted work has been infringed, please provide:

• Your contact information and signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Statement of good faith belief that use is not authorized
• Statement that the information is accurate and you are the copyright owner or authorized agent

Counter-Notification Process

If you believe content was removed in error, you may file a counter-notification including identification of removed material, your contact information, and a statement of good faith belief.

Repeat Infringer Policy

We terminate accounts of users who are repeat copyright infringers in accordance with the DMCA and our Terms of Service.

Contact for DMCA Issues

Send DMCA notices to: [email protected] or via postal mail to our registered address listed in the footer contact information.

False Claims

Knowingly making false claims in a DMCA notice may result in liability for damages, attorney fees, and other costs.

Your GDPR Rights

Under the General Data Protection Regulation, you have comprehensive rights regarding your personal data:

Right to Information

You have the right to know what personal data we collect, why we process it, how long we keep it, and with whom we share it.

Right of Access

You can request a copy of all personal data we hold about you, provided in a commonly used, machine-readable format.

Right to Rectification

You can request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data when it's no longer necessary for the original purpose or when you withdraw consent.

Right to Restrict Processing

You can request limitation of processing your personal data in certain circumstances while maintaining the data.

Right to Data Portability

You can receive your personal data in a structured, commonly used format and transmit it to another service provider.

Right to Object

You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Legal Basis for Processing

• Contract Performance: Processing necessary for class enrollment and service delivery
• Legitimate Interest: Platform improvement, security, and customer support
• Consent: Marketing communications and optional features
• Legal Obligation: Tax records, financial reporting requirements

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy, typically:

• Account data: Duration of account plus 3 years
• Payment records: 7 years for tax compliance
• Marketing data: Until consent is withdrawn
• Technical logs: 12 months maximum

International Data Transfers

When transferring data outside the EU, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses or adequacy decisions.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts on individuals.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected] or through our main contact information.

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we've violated your GDPR rights.

Exercising Your Rights

To exercise any GDPR rights, contact us at [email protected] with proof of identity. We'll respond within 30 days and provide requested actions free of charge unless requests are excessive.